KAWAI

PressL

Register Your Piano

Crafting exceptional pianos for over 95 years. Experience the harmony of traditional Japanese craftsmanship and innovative technology.

Stay Connected

Join our community for piano insights, artist stories, and exclusive events.

Our Values

• Uncompromising quality and craftsmanship

• Innovation rooted in tradition

• Making music accessible to everyone

• Sustainable manufacturing practices

© 2026 Kawai America Corporation. All rights reserved.·Privacy Policy·Terms of Service

Home
/
FAQ
/
What is required for carry-in service at Kawai's facility in Rancho Dominguez, CA?

Warranty & Defects

What is required for carry-in service at Kawai's facility in Rancho Dominguez, CA?

Product brought to Kawai's Rancho Dominguez facility must have an RA number. Call TSD before arriving and notify Kawai of the delivery time.

Product carried into Kawai's facility in Rancho Dominguez, CA for repairs must also have an RA number. Call or email TSD and obtain an RA prior to bringing in the unit.

This policy includes acoustic pianos and digital pianos delivered by local dealers or via independent delivery services and piano movers. You or the movers must also call on or before the day of delivery to let Kawai know the time of arrival.

Back to all FAQs Explore Our Pianos

What is required for carry-in service at Kawai's facility in Rancho Dominguez, CA? | KAWAI FAQ