Product Support
kawaius.com › product-support › Product Information
Can I tell how old my Kawai acoustic piano is from its serial number?
Yes — all Kawai pianos have a serial number that corresponds to the approximate production year.
kawaius.com › product-support › Settings & Configuration
Can I use my Kawai digital piano in another country?
Generally yes, but check your power adapter's voltage specifications and be aware that warranty coverage may vary by region.
What are Kawai's discontinued acoustic and hybrid piano models?
Discontinued Kawai acoustic and hybrid models include the RX grand series, K-2/K-3/K-5/K-6/K-8 uprights, UST-9, K300-ATX2, and K200-ATX2.
How can I set preferred piano tab settings to be recalled at startup on CA99, CA79, NV10S, or NV5S?
Configure your preferred settings, then access the Memory or Initialization menu and select Save as Startup.
kawaius.com › product-support › Piano Care & Maintenance
What is the detailed care guide for my Kawai piano?
Use a soft duster for cleaning, avoid furniture polishes, tune 2–4 times per year, and have a Registered Piano Technician (RPT) perform regulation and voicing.
What are Kawai's discontinued digital piano models (Legacy Products)?
Kawai Legacy Products are discontinued models reclassified for their historical significance. They include CS, CN, CA, ES, CP, KDP, and MP series models from 1990 to the present.
kawaius.com › product-support › Buying Guide
Can I buy a used Kawai piano?
Yes, but have it inspected by a qualified piano technician before purchase. Used pianos do not carry the Kawai 10-year warranty, which only covers new pianos from authorized dealers.
How much do Kawai upright pianos weigh?
Kawai upright pianos range from 440 lbs for the GL-1 to 683 lbs for the K-500. Weight varies by model height and construction.
How do I enable Bluetooth on my CX102 or CX202 digital piano?
Press and hold the METRONOME and SOUND SELECT buttons simultaneously for five seconds to enable Bluetooth.
How do Kawai grand piano models compare in size?
Kawai grand pianos range from 4'9" to 9'1". Here is a complete chart of current and legacy Kawai grand piano models organized by size.
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