Question 1

How do I upgrade ROM or reset my Kawai keyboard? (Models M through Z)

Accepted Answer

ROM update versions and reset procedures for Kawai legacy keyboards from M8000 through Z1000, including MK10, MR series, MS, P260/P360, PH, PV, Q series, R50e, R100, WK, X, XD5, XS1, and Z1000.

Question 2

How do I upgrade ROM or reset my Kawai keyboard? (Models A through K)

Accepted Answer

ROM update versions and reset procedures for Kawai legacy keyboards from ACR-20 through KSP30. Includes GB4, K1, K3, K4, K5, K5000, K11, and others.

Question 3

Where can I get information about Kawai bass guitars?

Accepted Answer

Kawai bass guitars were sold in the US from 1985–2000. Models included the FIIB Series, RB865A, RB65A, and KRB Series. Contact Kawai America for additional information.

Question 4

Can I still get song cards for my Kawai GB Session Trainer?

Accepted Answer

Yes, Kawai GB Song Cards are still available. Compatible cards include GB201, GB203, GB204, GB205, GB211, GB213, GB216, and GB226 for GB2, GB4, and A15 Band Amp.

Question 5

How do I get started using my Kawai GB-4 Session Trainer?

Accepted Answer

Use the STYLE page to select a rhythm and the CHORD INPUT page to enter chord progressions, then save to one of 50 user locations.

Question 6

How do I create a multi patch and sequence using my Kawai K-4 synthesizer?

Accepted Answer

Configure system MIDI settings, create a Multi patch with each section on a unique MIDI channel, then connect to your sequencer. Step-by-step instructions are provided.

Question 7

How do I create a multi patch and sequence using my Kawai K-1 synthesizer?

Accepted Answer

Configure system MIDI settings, set each section to a unique MIDI channel in a Multi patch, then connect to your sequencer. Step-by-step instructions are provided.

Question 8

What downloads are available for other Kawai legacy digital instruments (XD-5, Z1000, GB, DRP, R50)?

Accepted Answer

Factory reset SYSEX files, sound banks, style libraries, OS updates, and help materials are available for XD-5, Z1000, GB series, DRP-10, ACR-20, R50, and R50E.

Question 9

What USB-MIDI and serial port drivers are available for Kawai instruments on older Windows versions?

Accepted Answer

Kawai offers USB-MIDI drivers for Windows Vista and XP, and serial port MIDI drivers for Windows 95, 98, and NT.

Question 10

What software, sound banks, and OS updates are available for the Kawai K5000 synthesizer series?

Accepted Answer

K5000 resources include arpeggio patterns, sound bank collections, demos, system enhancements, OS updates for K5000W/S/R, and supplement materials.

Question 11

What software and sound bank downloads are available for the Kawai K-3, K-4, and K-5 synthesizers?

Accepted Answer

SYSEX sound banks, SMF versions, multi patch guides, and SYSEX utilities are available for K-3, K-4, and K-5 series synthesizers.

Question 12

What software and sound bank downloads are available for the Kawai K-1 synthesizer?

Accepted Answer

K-1 resources include a sound library PDF, SYSEX sound banks, SMF versions of all factory banks, and a SYSEX utility for PC.

Question 13

What firmware updates are available for Kawai MP professional stage pianos?

Accepted Answer

Updates are available for MP4 through MP11, plus MP9500 and MP9000. The MP9500/MP9000 updates carry risk of Flash-ROM damage if transmission fails.

Question 14

What firmware updates are available for Kawai ES portable digital pianos?

Accepted Answer

ES7 v1.17 and ES8 v1.05 updates are available from the Kawai Digital Piano Software Update page.

Question 15

What firmware updates are available for Kawai CP concert performer digital pianos?

Accepted Answer

Updates are available for CP1–CP3, CP209/CP179, CP139, CP119, CP200/CP170/CP150, CP110, and CPXX5/CPXX7 series. Help disks and style libraries are also available.

Question 16

What firmware updates are available for Kawai CN concert pianist digital pianos?

Accepted Answer

Updates are available for CN33, CN34, CN35, and CN43. Download the appropriate zip file from the Kawai Digital Piano Software Update page.

Question 17

What firmware updates are available for Kawai CS and CA concert artist digital pianos?

Accepted Answer

Firmware updates are available for CS6–CS11, CA63–CA97, and CA95 models. Download the appropriate zip file from the Kawai Digital Piano Software Update page and follow the instructions PDF.

Question 18

What should I do before updating the operating system on my Kawai digital piano?

Accepted Answer

Save all user settings before updating. An OS update may reset your custom configurations to factory defaults.

Question 19

What acoustic piano service manuals are available from Kawai?

Accepted Answer

Kawai offers six downloadable service documents for piano technicians, including parts manuals, regulation guides (English and Spanish), a voicing manual, and a care guide.

Question 20

What should I know about used Kawai pianos imported from Japan?

Accepted Answer

Used Kawai pianos from Japan are typically 20–30 years old, may have wood seasoning issues in drier North American climates, and do not carry Kawai's transferable warranty.

Technical Services Division

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Technical Services Division

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